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Our take on the future of payments, commerce and building great tech companies.

Building the next chapter of Primer

Primer launches a suite of new products to makes it Unified Payments Infrastructure more modular, connected and intelligent.

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Payment Pioneers

Interviews with the people building the future of payments.

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From finance to payments leader: How Burberry’s Alistair Chaytor is redefining the role of payments

Payment Pioneers is our series spotlighting the people building the future of payments. Discover how Burberry’s Global Payments Director Alistair Chaytor moved from finance into payments, built a global payments function, and uses payments to drive business growth.

Demystifying network tokens: how do they improve payment performance?

Why should merchants adopt network tokens? What's the current state of issuer adoption around network tokenization? We answer all these questions and more.

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FX leakage: why it persists even when finance knows better

Unnecessary conversions happen before finance ever sees the numbers. Here's why FX leakage keeps showing up on your books, and what's actually causing it.

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Payment Service Providers (PSPs): Everything You Need to Know

Learn the fundamentals of what a payment service provider is, how PSPs work, and how you can leverage their capabilities to accept online payments.

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Primer's finance suite brings together Reconciliation, Costs Overview, and Global Accounts

Primer's finance suite brings together Reconciliation, Cost Overview, and Global Accounts, giving finance teams full visibility into PSP fees, FX costs, and settlement data in one place.

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Why payments are harder to manage than most merchants think | Insights from Worldpay

James Fry, Head of Enterprise Product at Worldpay, pulls back the curtain on what it really takes to build and run payments infrastructure at global scale, from scheme compliance to why no single PSP can serve all of a merchant's needs.

Defeat Do Not Honor card declines

Struggling with frequent “Do Not Honor” credit card decline codes? Uncover what “Do Not Honor” means, why issuing banks use it, and discover effective strategies for payment managers to overcome these declines and boost approval rates.

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A guide to payment routing: Everything you need to know

Payment routing is essential for all businesses, but what exactly is payment routing, and how does it work? Learn everything you need to know here.

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Payout rails strategy beyond SWIFT vs. local

Most finance teams inherit their payout routing without realizing it. Here's how payout rails actually work, and how to make routing a deliberate choice.

Building a modern payments function: Andrea Feinberg on leadership, collaboration, and growth

Payment Pioneers is our series spotlighting the people building the future of payments. Andrea Feinberg, Head of Payments at loveholidays, explains how payments leaders collaborate across teams, solve complex challenges, and create business value.

When ‘good enough’ becomes a risk: the hidden cost of payments inertia

Processor dependency and hidden inefficiencies are quietly costing merchants millions. Discover how payment inertia limits growth, and how to fix it.

Payment Pioneers: How Dabble’s Anthony Cugnetto thinks about the full payments experience

Dabble's Anthony Cugnetto shares how payments shape customer experiences, why payout speed drives trust, and what it takes to manage the entire payments journey.

What are the benefits of smart routing?

Uncover the benefits of smart routing, from cost-efficiency and risk protection to increased transaction approvals and an improved customer experience.

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Decline codes are signals, not failures

Decline codes carry more than a pass or fail signal. Learn how Visa and Mastercard guide merchant behavior after a payment fails, and how to act on it safely.

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Multiple payment methods: Everything you need to know

Offering multiple payment methods can help businesses grow, expand and succeed. Learn more about different payment methods in our detailed guide.

Why there’s no single path into payments leadership

Payment Pioneers is our series spotlighting the people building the future of payments. Printify’s Andreea Jegermane shares her unconventional journey into payments and explains why communication, product thinking, and customer empathy matter.

Building Primer: How we reimagined Checkout from the ground up

Learn how Primer rebuilt its checkout from scratch: the merchant research, the experiments, and the modular architecture that changed everything.

A complete guide to payment authorization: what it is and how it works

The intricacies of payment authorization are important for all businesses to understand. Learn everything you need to know about payment authorization here.

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