Showcase 2026

Primer Showcase 2026

For payment leaders building what’s next

4 November 2026 // London

Leading payments in the Intelligence Economy

The Intelligence Economy is reshaping how businesses compete. The role of the payments leader has never mattered more.

How should the role of the payments leader evolve? What does it take to build an intelligent payments function? What does best-in-class look like?

Join us as we explore those questions together. Spend the day with payment leaders from merchants around the world, alongside solution providers from across the payments ecosystem. Exchange ideas with your peers, hear how other teams are tackling today’s challenges, and leave with a fresh perspective on what’s next.

Why attend

Spend the day with other payment leaders and leave with:

Practical Insight

from merchants solving complex payment challenges every day.

New Perspectives

from leaders across the payments ecosystem.

Meaningful Conversations

with peers facing similar opportunities and decisions.

Greater Confidence

in where payments are heading and how to prepare for it.

What we’ll explore

The content throughout the day will explore three key themes

Building the modern payments function

How are the world’s leading merchants designing payment functions for visibility, resilience, and growth? We’ll explore what best-in-class looks like today and the decisions that will define tomorrow.

Intelligent payments in practice

AI is changing what’s possible in payments, but where does it create real value? We’ll cut through the noise to explore what it takes to build intelligent payment operations and where the biggest opportunities lie.

The connected financial operating system

Payments don’t exist in isolation. We’ll look at how leading businesses are bringing payments, finance, and operations closer together, and what that means for the future of financial operations.

Showcase 2026 agenda

08:00 · Arrivals & breakfast

09:15 · Keynote · 10 min · Leading payments in the Intelligence Economy

Payments are entering a new era. In this opening keynote, Primer CEO & Co-Founder, Gabriel Le Roux, explores the forces reshaping the industry, how the role of payments is evolving, and why the next generation of payment teams will be built on intelligence, not fragmentation.

09:25 · Panel · 35 min · The new playbook for payment leaders: What it means to lead payments now

Payment leaders from some of the world’s most ambitious businesses discuss where they’re investing, how they’re evolving their departments, and the capabilities they believe will matter most over the next few years.

10:05 · Product · 10 min · Inside Primer: Modular

We'll unveil new capabilities that make our payments infrastructure more modular, giving businesses greater freedom to evolve and scale without rebuilding what already works.

10:20 · Merchant story · 25 min · Every transaction counts: How StockX captures more revenue

Every failed payment is a customer who wanted to buy and couldn’t. Every unnecessary decline is revenue the business never sees. In this session, Sid Reddy, Director of Product at StockX, shares how the team built a payment strategy that turns more purchase attempts into successful transactions.

11:15 · Panel · 35 min · Beyond borders: Navigating the cross-border complexity of payments

Hear from our panel about the realities of scaling globally, from localization and payment performance to FX, treasury, and cross-border money movement. They’ll share how they’re simplifying increasingly complex financial operations while building the foundations for sustainable international growth.

11:55 · Product · 10 min · Inside Primer: Connectivity

We'll share how we’re connecting more of the payments journey, with new capabilities that give teams a clearer view and more control before, during, and after a payment.

12:10 · Merchant story · 25 min · Built for growth: Inside loveholidays’ payments strategy

As loveholidays has grown and expanded into new markets, its payments strategy has evolved alongside the business. Andrea Feinberg, Head of Payments, will share how the team balances performance, cost, and risk while building the flexibility needed to support its next phase of European growth.

12:40 · Panel · 35 min · Ask the ecosystem

In this session, representatives from across the payments ecosystem explore the trends, technologies, and challenges shaping the industry, sharing how leading providers are preparing for the future of payments.

13:15 · Lunch & learn

Take a break to connect with peers, make a call, catch up on work, or join one of our breakout rooms for one or two expert-led, practical how-to sessions packed with ideas and takeaways you can put into action right away.

Breakout room 1 - 13:50 · How to understand and reduce payment fees: Learn where payment costs come from and the tactics you can use to reduce them.

Breakout room 2 - 13:50 · Checkout horrors: The small mistakes that kill conversion: A practical teardown of real checkout experiences, revealing the friction, confusing payment flows, and design missteps that cost conversions.

Breakout room 1 - 14:20 · Why getting reconciliation right is critical to your payments strategy: Learn why accurate reconciliation is a key foundation for finding opportunities to reduce costs and improve performance.

Breakout room 2 - 14:20 · Finding practical uses for AI in payments: Hear what Primer has learned from building AI Companion, then work with fellow payment leaders to identify useful AI applications and discuss what it would take to put them into practice.

15:00 · Keynote · 35 min · Fueled by data: How Formula 1 teams make split-second decisions

Ruth Buscombe is a Formula 1 race strategist, engineer, and broadcaster who has held senior strategy roles at Ferrari, Haas, and Sauber. In this keynote, she will discuss how Formula 1 teams use data and AI to guide split-second decisions and find marginal gains in one of the world’s most demanding sports.

15:40 · Panel · 35 min · Agents, agentic commerce, and hype vs. reality: Where should AI fit into your payments roadmap?

AI is moving from copilots to autonomous systems. Payment leaders now face a new challenge: deciding where AI can create genuine value, where human oversight remains essential, and how to separate lasting change from noise.

16:30 · Product · 10 min · Inside Primer: Intelligence

We'll unveil new intelligence capabilities that help payments teams spot what matters sooner, act faster, and continuously improve performance.

16:45 · Merchant story · 25 min · Using payments data to drive strategic decisions: How Airalo turns insight into impact

Every payment generates data. What you do with it is what counts. In this session, the team at Airalo will share how they're turning data into intelligence that delivers meaningful results.

17:10 · Keynote · 5 min · Primer Showcase wrap-up

We close the day with key takeaways and a look at what’s next for Primer.

17:15 · Drinks reception

Meet our speakers

Adel Naamneh

VP Global Strategic Solutions, Checkout.com

Andrea Feinberg

Head of Payments, loveholidays

Anthony Cugnetto

Head of Product, Dabble

Aladin Taleb

Senior Product Manager, Primer

Benjamin Canova

Ex-Global Payment & Fraud Manager, Louis Vuitton

Charlotte Yates

Global Partnerships Manager, Primer

Charlotte Yates

David Cox

Payments Strategy Lead, Virgin Media

Ellie Jaggs

Manager, Customer Success, Primer

Ellie Jaggs

Enzo Bermond

Senior Product Manager, Cleeng

Enzo Bermond

Gabriel Le Roux

CEO & Co-Founder, Primer

Lara Rosquet

Global Head of Partnerships, Primer

Leon McLeggan

Senior Solutions Engineer, Primer

Leon McLeggan

Lucas Quinio

Head of Payments, BUT / Conforama

Rebecca Shao

Global Payments & Fintech Lead, Jaguar Land Rover

Rebecca Shao

Ruth Buscombe

Motorsport Engineer & Presenter, F1 TV

Ruth Buscombe

Sam Elgar

VP Merchant Experience, Primer

Sean Douglas

Senior Director, PayPal

Shahar Yaari

VP Product, Riskified

Sid Reddy

Director of Product, Payments, StockX

Sid Reddy

Siranjani Sundaram

Head of Payments, Airalo

Svante Westerberg

SVP, Xsolla Pay & Fintech

Theo Spyrides

VP Product, Primer

Tudor Munteanu

Senior Product Lead, Airalo

The Venue

The venue

Primer Showcase 2026